This Privacy Policy outlines the types of personal data Taylor MD Formulations (“Taylor MD” or “We”) might collect from you or that you provide when visiting our website at https://www.taylormdformulations.com or using related services linked to this Policy (collectively referred to as our Services). This document addresses how we gather, use, maintain, safeguard, and disclose personal details, along with additional information in our supplementary notices for California and Colorado residents.

This Policy covers the personal information collected through:

  • Our Services
  • Emails, texts, and other electronic communications with us.

This Privacy Policy does not pertain to:

  • Data gathered by third parties, including content or applications linked or accessible via our Services.
  • Information collected from job applicants, employees, contractors, owners, directors, or other stakeholders about their professional role with us. California job applicants should also refer to our California Applicant Privacy Notice for more details.

Carefully read this Policy to understand how we handle your personal information.

Children

Our Services are not designed for children under 18. If you’re under 18, refrain from using the Services. If we become aware of any personal data collected from individuals under 18, we will erase it. If you have any concerns about data pertaining to minors under 18, contact us at info@taylormdformulations.com.

Personal Information We Collect and How We Collect It

The details we collect about you vary based on your interactions with us, the Services used, and your choices. We gather personal information from various sources, including what you provide directly, data collected automatically, third-party resources, and information we derive or generate.

Directly provided information. We accumulate personal data you share with us, such as:

  • Name and contact details: name, username, email address, postal or billing information, and phone number.
  • Demographics: age, gender, and similar information collected through registration, surveys, or customer support.
  • Commercial and financial information: product or service purchase history, credit card details, and payment information.
  • Content: communications via email or customer support.
  • Professional data: practitioner category, license or certification, years in practice, and any bankruptcy filings.
  • Sensitive Personal Information:
    • Government IDs: medical license and employer identification numbers during practitioner sign-up.
    • Account access details: usernames or account numbers with passwords or access codes.
    • Health details: information related to health collected for product services, surveys, or customer support.

Automatically collected information. We automatically gather certain information when using our Services, such as:

  • Identifiers and device information: When you access our Website, we log your IP address, device details, browser type and version, language settings, and system configuration.
  • Geolocation: We infer your location (city, state, country) based on IP address.
  • Usage data: This includes the URL of the site you visited before ours, pages visited, time spent on a page, and activity details.

Generated information. We produce new data from collected information using automated methods to infer preferences or attributes. For example, we deduce your interest in our services from your browsing history.

Information from third-party sources. We also receive similar types of details from third parties, such as:

  • Third-party partners: Social networks or other services you link or interact with through our Services.
  • Co-branding/marketing: Collaboration with partners for services or marketing.
  • Service providers: Like those determining device location based on IP addresses.

We have acquired these data categories in the past 12 months, as stated in this Privacy Policy.

You may opt-out of providing personal information when interacting with our Services. You can control some data collection through browser or system settings, but choosing not to share certain details may prevent access to some features or services.

We do not engage in automated decision-making that significantly affects individuals, like providing or denying financial services or access to essential goods or services based on personal information.

Our Use of Personal Information

  • We utilize the personal details we gather as outlined here or as otherwise communicated.  We use your name, contact, and payment information; files; identifiers; usage data, and health data for the following reasons: 
  • For providing information or services, contacting you, marketing, customer support, surveys, and quality assurance purposes
  • For delivering promotions related to our products or affiliates and to analyze ads’ placement and effectiveness
  • For website improvement and internal business analysis
  • For preventing fraud, enforcing legal terms, and safeguarding rights and safety
  • We can merge data from multiple sources to offer a seamless experience.

 

Our Disclosure of Personal Information

We may share your purchase history and coupon usage if you provide your practitioner’s name/code. Practitioners handle this data according to their privacy policies.

Third-party analytics and advertising firms, some of which act as our service providers, also collect data through our website/apps, including IDs, geolocation, and usage data connected with that information. These external vendors may merge this data across sites. Google Analytics helps us further understand user interaction; learn more about how Google processes this data at www.google.com/policies/privacy/partners.

Our websites use third-party analytics and advertising like Google Analytics. See their policies www.google.com/policies/privacy/partners

Some data disclosures to these third parties may be considered a “sale” of personal information under laws like in California. For more details, see the “Choice and Control” and “California Privacy Rights” sections below.

Note: Our services may link to third-party services with different privacy practices. Your information is governed by their policies if you share data with those third parties.

We release personal data with your consent or as necessary for transactions or Services you request. We also disclose data to multiple types of third parties for operational purposes, such as:

  • Affiliates and subsidiaries
  • Third-party service providers and contractors
  • Trusted partners supporting our Services.

We share collected information with these third parties for purposes like managing accounts, processing payments, verifying identities, fulfilling transactions, advertising and marketing, IT operation, fraud prevention, and obtaining legal/accounting advice.

We might also reveal your information when legally required, such as complying with a legal request or to protect rights and safety. We might share data in cases of potential or actual sales, mergers, or reorganizations.

Aggregated and de-identified data about our users may be disclosed according to legal standards.

Retention of Personal Information

We keep personal data as long as needed to render Services, complete transactions, comply with legal duties, and fulfill other legitimate business needs. Retention periods vary based on data type, Service context, user expectations, data sensitivity, and legal/contractual obligations. For example:

  • As long as your account exists or remains active, plus the time during which your personal information might be needed for queries.
  • As required by law, such as retaining transaction records for specific periods.
  • As advisable for legal reasons, like statutes of limitations, litigation, or regulatory investigations.

Cookies, Mobile IDs, and Similar Technologies

We employ cookies, beacons, mobile IDs, and similar tech across our Website and online Services for data collection, including usage, device details, and personal identifiers.

  • Cookies:  Small files placed by websites on your device and stored by your browser. Identifies your device via unique strings.
  • Web Beacons: Electronic images embedded in pages or emails, connecting browsers to hosting web servers for logging device data.
  • Mobile Analytics and Advertising IDs: Generated by mobile OS for apps, used similarly to cookies.

We and our partners use these to gather personal data about online activities across websites/services. The information serves to remember preferences, sign-in, evaluate site/app performance, and more. Data shared with third parties aids analytics and advertising efforts. See the “Our Disclosure of Personal Information” section for more.

Choice and Control of Personal Information

We offer you several methods to manage the personal information we have about you, including various options for how this data is used.  In certain locations, these choices may be recognized as rights under local laws.

Access, Portability, Correction, and Deletion

To view, copy, modify, or remove the personal data we have about you, please reach out to us through the “Contact Us” section of this Policy or the relevant sections like “California Privacy Rights,” “Colorado Privacy Rights,” or “Mexico Privacy Rights,” if applicable.

Communications Preferences

You can decide if you wish to receive promotional communications via email, SMS, or phone. If you prefer not to receive promotional emails or SMS from us, you can opt out by following the instructions in those messages or contacting us as specified in the “Contact Us” section below. For sales calls, you may request to be added to our do-not-call list. However, these options do not affect necessary informational communications, including surveys and service notices.

Targeted Advertising

If you want to opt-out or manage targeted advertising, there are options available. You can use the Global Privacy Control setting in a web browser or utilize opt-out controls provided by organizations connected to our advertising partners:

Data Sales

Specific privacy laws define “sale” broadly, which may include disclosures mentioned in the “Our Disclosure of Personal Information” section. To prevent your personal data from being shared with unaffiliated third parties, contact us through the methods in the “Contact Us” section or the relevant sections like “California Privacy Rights,” “Colorado Privacy Rights,” or “Mexico Privacy Rights.”

Browser or Platform Controls

You can control cookies or mobile ID through browser settings or other methods mentioned below. These preferences are specific to each device or browser, so apply these settings on each one to cover all data collected.

Cookie Controls

Typically, browsers accept cookies by default. You can modify settings to delete or reject cookies, though this might affect certain features of our Website or Services. Deleting cookies will remove settings and preferences related to those cookies, which may need to be re-established.

Global Privacy Control

Some browsers support “Global Privacy Control” (GPC), signaling websites of your preference to opt-out from some types of data processing. We honor these signals when recognized as valid opt-out preferences. GPC does not work for data linked solely with non-device identifiers, like your name or email. To learn more about GPC, visit globalprivacycontrol.org.

Do Not Track

Some browsers have “Do Not Track” (DNT) settings to signal websites not to track you. Without a common agreement on responding to DNT signals, we do not act on them. Instead, use other available tools such as GPC or cookie and advertising controls.

Mobile Advertising ID Controls

iOS and Android allow tracking limitation and advertising ID reset.

Email Web Beacons

Typically, email clients can block the automatic downloading of images, preventing connections to associated web servers.

Other Methods of Choice and Control

Besides automated controls, if you wish to exercise these choices, we may charge a fee or reject requests under specific conditions allowed by law. Examples include requests that contravene the law, affect others’ privacy, or uncover trade secrets. Additionally, if we can’t verify your identity or if requests are unreasonable, we may deny them. In some places, you may appeal our decision as described in the applicable sections of this Policy. For inquiries on appeals, contact us as indicated in “Contact Us.”

Data Security

We take reasonable measures to protect personal information from unauthorized access, use, alteration, and destruction. We advise using strong, unique passwords and not sharing them with others.

Location of Personal Information

The personal data we obtain may be processed in your country or another where our affiliates or service providers operate, mainly using data centers in the U.S. We ensure personal data is processed per this Privacy Policy regardless of location.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our Services, data usage, or applicable laws, revising the “Last Updated” date as needed. For substantial changes, we will provide notices or seek agreement if legally required.

Accessibility of this Privacy Policy

We strive to make communications accessible to individuals with disabilities. For accessibility requests or to report issues, contact us at +1 678-443-4099.

 

California Privacy Notice

This notice supplements the Privacy Policy with rights under the California Consumer Privacy Act of 2018, amended by the California Privacy Rights Act of 2020 (together, “CCPA”), for California residents. This applies if you reside in California, as defined by the CCPA.

Categories of Personal Information We Collect

Over the last twelve months, we have collected some or all of these personal information categories from individuals:

  • Identifiers: Names, contact information, IP addresses, and other identifiers like social security or driver’s license numbers.
  • Additional data: Includes social security or financial information collected from healthcare practitioners registering for accounts, or credit card numbers for purchases.
  • Internet Activity: Information from website use, including browsing history and online service interactions.
  • Geolocation Data: Details on physical location or movements.
  • Inferences: Analysis reflects preferences, characteristics, and behaviors.
  • Sensitive Personal Information: Includes social security numbers and account information when used in specified ways.

Purposes and Sources

We gather personal data for business purposes as outlined in “Our Use of Personal Information” and collect it through the means described in “Personal Information We Collect and How We Collect It.” The duration of personal data retention adheres to outlined business purposes unless legally required otherwise.

Disclosures

In the past year, we’ve disclosed personal information from this Website to third parties as specified below. We also disclose information to comply with laws and regulations.

Personal Information Category :  Category of Third-Party Recipients

Identifiers: Affiliates, service providers, and business partners

Personal Data (CA Customer Records): Affiliates, service providers, and business partners

Classification Characteristics: Affiliates, service providers, and business partners

Internet Activity: Affiliates, service providers, and business partners

Geolocation Data: Affiliates, service providers, and business partners

Inferences: Affiliates, service providers, and business partners

Sensitive Personal Information: Affiliates, service providers, and business partners

 

Rights Under the CCPA and Other California Laws

The CCPA and other California laws grant specific rights related to your personal information processing:

Notice at Collection

Before collecting personal information, you must receive notice of practices, including categories collected, use goals, sales information, and retention periods. These details can be found in this California Privacy Notice and the relevant sections in the Privacy Policy.

Disclosure and Access Rights

You can request:

  • Specific personal data pieces we’ve collected about you.
  • Categories of personal data and their sources.
  • Whether your personal information was sold or disclosed to third parties.

Deletion of Personal Information

You can ask us to delete your personal data, subject to exceptions like compliance with laws. We will provide written reasons if unable to fulfill a request.

Correction of Personal Information

You may request corrections of inaccurate personal information, subject to specific legal exceptions. If we can’t comply, we’ll explain why in writing.

Opt-Out of Selling or Sharing Personal Information

You can choose to opt-out from future data “sales” or “sharing” per CCPA definitions. “Selling” and “sharing” are defined broadly by CCPA; some of our data disclosures fall under these terms. Specifically, advertising and analytics partners gather identifiers, emails, and activity data, but we do not “sell” other personal information types.

If you choose not to let us or partners “sell” or “share” personal data for advertising, we’ll stop such actions for future data. This does not apply to previously “sold” or “shared” data or halt all interest-based advertising.

Right to Opt-Out of the Sale or Sharing of Your Personal Information


You have the right to refuse “sales” or “sharing” of personal information as defined by the CCPA, to come from your future activities. Keep in mind that the CCPA broadly defines “sell,” “share” and “personal information,” and some of our disclosure of personal information in this Policy would be “sale” or “sharing” of personal information as defined in those definitions. Specifically, we allow advertising and analytics providers to collect on our sites identifiers (e.g., cookie IDs), email addresses, activity data (e.g., browsing or purchasing), device data, and geolocation data when you use our online services. The rest of our personal data is not “sold” or “shared.”
You can opt out of such “sales” and “sharing” if you do not want us or our partners to “sell” or “share” personal information about your visits to our sites for advertising purposes. By doing so, we also will not sell or share, in ways that would constitute a “sale” or “sharing,” such personal information, under the CCPA. We will, however, continue to provide to our service providers some personal information in order to assist us in performing services that you request and/or on our behalf under this California Privacy Notice, the Privacy Policy and applicable law. Moreover, the opt-out is a future-facing one with respect to “sales” and “sharing,” meaning it won’t opt you out of the use of previously “sold” or “shared” personal data, and will not block all interest-based advertising.
Right to Restrict Use and Disclosure of Sensitive Personal Information

You can ask that we not use your sensitive personal information for purposes other than those necessary to provide you with the services or goods you have requested or as otherwise permitted by law.

 Your Rights Under California’s “Shine the Light” Law

California Civil Code Section 1798.83, also known as the “Shine the Light” law, allows California residents who have provided personal information to a business the individuals have established a business relationship with for personal, family or household purposes to request information once a year, free of charge, about the personal information, if any, given to third parties for their direct marketing purposes in the prior calendar year. If you wish to make such a request, please contact us at +1 678-443-4099. To find out more about the CCPA, please visit the California government website at: oag.ca.gov/privacy. Please be aware that under California law, businesses are only required to respond to one request per resident per year and may not be required to respond to requests submitted other than through the designated telephone number.
How to exercise your CCPA rights

If you want to exercise your CCPA rights, you should contact us at +1 678-443-4099 or by email at info@taylormdformulations.com. We will initially confirm receipt of your request within 10 business days of the time we receive your request. We will then aim to issue a substantive response to your request as soon as possible, typically within 45 days of receiving your request, though we may be allowed to take longer to process your request in certain circumstances. We will notify you if we anticipate your request will require us to spend more time than normal to fill it.
To designate whether you limit our use of sensitive information, or your request to opt out of the sale or sharing of your personal information, click “Your Privacy Choices” in the footer of our website, or the green cookie icon in the bottom left of the site (whichever is available).

In accordance with the law, we may also decline to respond to certain requests. If so, we will do our best to explain why.
More Information About California Privacy Rights


Under the CCPA, you may set an agent to submit requests on your behalf. The agent could either be a living human being or an artificial corporate entity. If you wish to appoint an agent to act on your behalf and you appoint the agent in writing, both you and the agent must comply with our verification process:
When Agents submit requests to know, delete or correct personal information: If the agent submits a request to know, delete or correct personal information, the agent must substantiate your signed permission, indicating that they have been authorized to submit the request on your behalf. We will also need you to verify your identity with us or to confirm you gave permission for the agent to submit the request with us.
Opt-Out or Limit-Sharing Requests: If you submit a request to opt-out of the sale or sharing of your personal information or limit your use of sensitive personal information, the agent will be required to provide us with your signed permission that indicates the agent has been authorized to submit the opt-out or limit request on your behalf.
If you designate an agent under a power of attorney, requests through an agent will be processed by California law regarding powers of attorney. In addition, to amend, rectify or remove specific categories of personal information, we will need to verify your identity with a level of certainty required by law. To verify your request, we will require you to provide two pieces of personal information, and we will try to match such information to the information we have about your use of our Sites.

No Discrimination

We will not discriminate against you because you exercised any of your rights under the CCPA, including, but not limited to, by denying you service, providing you a different level or quality of service than other consumers, or charging you different rates for the same service. Lastly, we will not discriminate against you for the exercise of your rights under the CCPA, including by denying you services, charging you different rates for services, or providing you with a different level or quality of service.
Colorado Privacy Notice


Colorado Privacy Rights


If you are a resident of Colorado registered on our site and the processing of personal information about you is governed by the Colorado Privacy Act (“CPA”), you have certain rights related to that personal information.
Right to Know: the right to know whether we are processing your personal information to access the data we have about you;
Right to Copy: The right to a portable copy of the personal information we have collected from you;
Right to Delete: The right to request the deletion of personal information about you, with certain exceptions;
Right to Correction: You have the right to request correction of inaccurate personal information about you, considering the nature of personal information and purposes of processing such information;
Right to Opt-Outof Targeted Advertising: The right to submit a request that we not sell or share personal information about you collected on or after January 1, 2023, and not process your personal information for purposes of targeted advertising.
Right to Opt-Out of the Sale of Personal Information: The right to request that we cease the future sale of your personal information.


How to Access Your CPA Rights

To exercise your CPA rights, please call us at +1 800-692-9400 or click here. We will respond to such requests within 45 days of receiving them to the extent we are required by applicable law to do so (and may be permitted to take longer to process your request under some circumstances). If we anticipate it will take us longer than usual to fulfill your request, we will inform you.
You can also opt out of the sale of your personal information or the use of your personal information for targeted advertising by clicking either “Your Privacy Choices” in the footer of our website or the green cookie icon in the bottom left of the website (whichever is available).
However, the law may permit us to refuse to act on certain requests. In that case, we will strive to explain why.


How to Appeal Our Decisions in Response to Your Requests


We may not be able to act on all of your requests (for example, where another law also applies that prevents us from deleting a piece of personal information). In such cases, we will explain to you why we have not given you the information or taken the action you requested.
You also have the right to appeal our decision by calling us at +1 800-692-9400 or clicking here within 30 days of receiving notice of our decision. When you appeal, you ask us to give you the information that we need (reference number, etc.) so we can identify request denial. We will reply to your appeal within 45 days of receiving your request, unless we need for additional time to do so (such additional time not to exceed 60 additional days), in which event we will notify you.
More information about Colorado Privacy Rights

 

Under the CPA, you may also authorize an agent to submit opt-out requests on your behalf.

If you submit such requests through an agent, we will have processes in place to confirm your identity and the agent will need to provide us with a signed declaration that they are authorized to submit such requests on your behalf.
To achieve reasonable certainty of identity requirements to access, correct, or delete specific pieces of personal information, we will need to verify your identity to a reasonable degree of certainty. We will confirm your request by asking you for two pieces of personal data and trying to compare those to the information we hold about you.
Lastly, you have a right not to be discriminated against for asserting these rights under the CPA.


How long we retain your data

If you post a comment, the comment and its metadata are retained indefinitely. For example, if a user has made a comment that we have confirmed, we can automatically recognize it as an approved follow-up and not hold it in moderation.
When visitors register on our website, we collect the personal information they provide in their user profiles. Users may access or delete their personal information at any time (but they are not able to change their username). Website administrators may also see and edit that information.

Contact Us

For questions or comments regarding our Privacy Policy, or to exercise any rights, submit requests, or appeal decisions, contact us by:

Phone: +1 678-443-4099Websit

Email: info@taylormdformulations.com

Postal Address: Taylor MD Formulations2177-M Flinstone DriveTucker, GA 30084

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